Planning & Development
Active Multi-Quarter Initiatives Across E-Commerce & Enterprise IT
Ongoing Investment · Strategic Focus · Delivery Excellence
Initiative Landscape
🛒
E-Commerce & CX
- dtlr.com redesign & mobile/Tapcart updates
- AI-assisted shopping & checkout modernization
- Sales channel expansion (DoorDash, Instacart, TikTok Shop)
- CRM replatforming & engagement modernization
📦
Order Management & Fulfillment
- OMS integrations & inventory alignment
- Shopify-to-OMS near-real-time handoff
- Fulfillment & store pickup trigger rewrites
- JumpMind fulfillment enablement
🏪
Store Systems & Associates
- JumpMind Commerce integration improvements
- Store Utilities enhancements (pricing, search, fulfillment visibility)
- Label printing consolidation (Bluetooth & IP)
- Shopify POS operational workarounds
🚚
Supply Chain & Inventory
- Unified supply chain across DTLR & Alabaster DC
- Blind receiving & supplemental data feeds
- Inventory accuracy audits & carton reconciliation
- DC support, migrations & operational integrations
🏢
Enterprise Platforms
- Workday migration & financial feed integrations
- Planning tool rewrite & PIO import support
- OMS strategy evaluation (Aptos vs Manhattan)
- Legacy migrations & tech debt reduction
📌
Delivery & Enablement
- Cross-team project coordination cadence
- Resource planning & team capacity support
- Prioritization across e-com & enterprise
- Onboarding tied to delivery commitments
E-Commerce & Customer Experience
Platform Growth & Modernization
🛒 Platform & Shopping
- dtlr.com redesign with mobile-first approach and Tapcart app updates
- AI-assisted shopping via FastSimon and checkout modernization
- Pre-sell and raffle-based release capability for high-demand drops
- DigitalGenius customer service automation across email, chat, and voice
🌐 Channels & CRM
- DoorDash delivery and Marketplace integration with OMS ingestion
- Instacart and TikTok Shop channel expansion
- Aptos CRM deprecation and full e-commerce CRM rewrite
- Continued support for in-store raffles and customer registrations
Meeting customers where they are — whether on dtlr.com, through AI agents, or across emerging sales channels.
Operations & Store Systems
Order Flow & Associate Enablement
📦 Order Management & Fulfillment
- Shopify-to-OMS order flow refactor for near-real-time handoff
- Backlog reduction strategies during peak volume
- Fulfillment and store pickup trigger rewrites for reliability and scale
- JumpMind fulfillment enablement for delivery, marketplace, and pickup orders
🏪 Store Systems & Tools
- JumpMind Commerce integration — pricing, promotions, POS gap resolution
- Store Utilities: inline pricing, product fulfillment visibility, improved search
- Back office label printing consolidation with Bluetooth and IP printer support
- Shopify POS limitations assessment and operational workarounds
Reliable, scalable order flow from click to delivery — with store associates empowered by better tools.
Infrastructure & Platforms
Supply Chain & Enterprise Systems
🚚 Supply Chain & Inventory
- Unified supply chain architecture across DTLR and Alabaster DC environments
- Blind receiving integration and supplemental data feeds
- Inventory accuracy: audits, carton reconciliation, defect resolution
- Ongoing DC support, migrations, and operational integrations
🏢 Enterprise Platforms
- Workday migration support — financial feeds and downstream integrations
- Planning tool rewrite and PIO import tool support
- OMS strategy evaluation and reporting continuity (Aptos vs Manhattan, Izenda deprecation)
- Legacy application migrations and system rationalization to reduce tech debt
Modernizing the foundation — reducing tech debt while building unified, scalable infrastructure.
Delivery & Priorities
📌 Coordination
- Cross-team project coordination and weekly PM cadence
- Prioritization and sequencing across e-commerce and enterprise
- Clear ownership and accountability for each initiative
👥 Team Enablement
- Resource planning and onboarding tied to delivery commitments
- Team capacity support across concurrent initiatives
- AI-augmented development accelerating delivery speed
Strategic investment across 6 initiative areas —
driving growth, reliability, and modernization in parallel.